🔄 Return Policy

Effective Date: April 2, 2025

Company: Sorya Heng

Website: bosdoom.com

Mobile App: Bosdoom

1. Eligibility for Returns

You may request a return if:

1. The product is defective, damaged, or not as described.
2. You received the wrong item.
3. The return request is made within 14 days of delivery.

2. Conditions for Returns

1. Items must be unused, in their original condition, and include all packaging, labels, and accessories.
2. Certain items are non-returnable, such as:
3. Perishable goods (e.g., food, flowers).
4. Personal hygiene items (e.g., cosmetics, underwear).
5. Digital products or downloadable content.

3. Return Process

1. Contact us at support@bosdoom.com with your order details and reason for return.
2. Provide photo/video evidence if the item is defective or incorrect.
3. Our support team will review your request.
4. If approved, you may be required to return the item to the seller.
5. Once verified, a refund or replacement will be issued.

4. Return Shipping

1. If the item is defective, damaged, or wrong, the seller covers the return shipping cost.
2. If you return the item for other reasons (e.g., you changed your mind), you may need to cover return shipping costs.

5. Refunds for Returns

1. Refunds will be issued to the original payment method within 7–10 business days after the return is approved and processed.
2. Refund amounts exclude shipping costs unless the return is due to seller error.

6. Contact Us

If you have questions about our Return Policy, please contact us:

1. 📧 Email: support@bosdoom.com
2. 🌐 Website: https://bosdoom.com
3. 📱 Mobile App: Bosdoom
4. 📍 Address: 4283 Express Ln Ste 6336618, Sarasota, FL, 34249 US
5. ☎️ Phone: +1 504-320-2849