📜 Privacy Policy

Effective Date: April 2, 2025

1. Introduction

Welcome to Heng Sorya (“Company”, “we”, “our”, “us”).

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website bosdoom.com or our mobile application Bosdoom.

By using our website or app, you agree to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

1. Personal Information: Name, email address, phone number, shipping and billing address.
2. Payment Information: Processed securely through third-party providers (e.g., Stripe, PayPal). We do not store full credit card details.
3. Usage Data: IP address, browser type, device information, app usage, pages visited, and activity logs.
4. Cookies & Tracking Technologies: To enhance website/app performance and personalize your experience.

3. How We Use Your Information

We use the information we collect to:

1. Process and deliver your orders.
2. Provide customer service and support.
3. Send important updates about your orders, products, or services.
4. Improve our website, mobile app, and offerings.
5. Prevent fraudulent transactions and ensure security.
6. Comply with legal requirements.

4. Sharing of Information

We do not sell or rent your personal data. We may share your information only with:

1. Service Providers (payment processors, shipping carriers, analytics tools).
2. Legal Authorities if required by law, regulation, or to protect our rights.

5. Data Security

We take security seriously and use encryption (SSL), firewalls, and secure storage methods to protect your personal data. However, no method of transmission over the Internet or mobile networks is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Depending on your region, you may have the right to:

1. Access the personal data we hold about you.
2. Request correction or deletion of your data.
3. Opt-out of marketing communications.
4. Withdraw consent for certain data processing.

To exercise your rights, please contact us at support@bosdoom.com.

7. Cookies & Tracking

We use cookies and similar technologies on bosdoom.com and the Bosdoom app to improve performance and provide personalized experiences. You can manage or disable cookies through your browser settings.

8. Third-Party Services

Our website and app may link to third-party sites. We are not responsible for the privacy practices or content of those websites.

9. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from them. If we learn that we have inadvertently collected such data, we will delete it promptly.

10. GDPR Compliance (For EU Users)

If you are located in the European Economic Area (EEA), we process your personal data under the General Data Protection Regulation (GDPR).

1. Legal Basis for Processing: We process your data when necessary for contract performance (e.g., fulfilling your order), legal compliance, legitimate interests, or with your consent.
2. Data Subject Rights: You have the right to:
3. Access your data.
4. Correct inaccurate information.
5. Request erasure (“Right to be Forgotten”).
6. Restrict or object to processing.
7. Request data portability.
8. Data Transfers: Your data may be transferred outside the EU (e.g., to the U.S.) but will be protected by safeguards such as Standard Contractual Clauses.

If you wish to exercise GDPR rights, email support@bosdoom.com with the subject line “GDPR Request.”

11. CCPA Compliance (For California Users)

If you are a resident of California, you have rights under the California Consumer Privacy Act (CCPA):

1. Right to Know: You can request details on what personal data we collect, use, and share.
2. Right to Delete: You can request deletion of your personal data, subject to legal/business exceptions.
3. Right to Opt-Out of Sale: We do not sell your data, but if that changes, you will be notified and given the right to opt-out.
4. Non-Discrimination: We will not discriminate against you for exercising your CCPA rights.

To make a CCPA request, email support@bosdoom.com with the subject line “CCPA Request.”

12. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a new “Effective Date.”

13. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

1. 📧 Email: support@bosdoom.com
2. 🌐 Website: https://bosdoom.com
3. 📱 Mobile App: Bosdoom
4. 📍 Address: 4283 Express Ln Ste 6336618, Sarasota, FL, 34249 US
5. ☎️ Phone: +1 504-320-2849